Rozana store website is operated by Rozana store for Marketing and Foreign Trade or its affiliates. These Terms of Service apply to Rozana store and not to the content of third parties.

Website information

While www.rozanastore.com (hereafter the “Website”) and all of its dependent pages contain far too much information to be quoted in their entirety in these Terms and Conditions, the Member is responsible for reading and understanding all information contained on the Website. Rozana store is not responsible for any inconvenience, loss of profit, or other complication that the Member, his or her business, or his or her customers may experience as a result of the Member’s failure to read and understand all information on the Website. Furthermore, it is the responsibility of the Member to contact and question Rozana store customer service representatives regarding any portion of the Website that they have read but do not understand. The Member, for example, is responsible for all information contained in the following pages of the website as well as all information that is accessible by following links found on the following pages:

In addition to all information contained on the Website, the Member is accountable for any and all new information added to the Website at any time in the future. Such information is often, but not always referenced.

Acceptance of terms of use

These Terms and other applicable conditions and notices contained herein govern your use of Rozana store services and website. Your use of a particular Rozana store website included within Rozana store area may also be subject to additional terms outlined elsewhere on those sites.

By using, visiting, or browsing Rozana store website(s), you accept and agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, you should not use Rozana store services or website. Please note; return shipments sent to the address above will be refused. Please contact our customer support team for instructions before returning products.

These Terms of Use are an ongoing contract between you and Rozana store and apply to your use of Rozana store services and website. These Terms of Use affect your rights and you should read them carefully.

Changes to terms of use

Rozana store reserves the right, from time to time, with or without notifying you, to change these Terms of Use in our sole and absolute discretion. The most current version of these Terms of Use can be reviewed by clicking on the links that direct you to the Terms on Rozana store website. The most current version of the Terms will supersede all previous versions. Your use of Rozana store website or continued use of our service after changes is made means that you agree to be bound by such changes.

Account access & identity protection

In order to provide you with ease of access to your account, Rozana store will place a cookie (a small text file) on any computer from which you access Rozana store website. When you revisit Rozana store website, this cookie will enable us to recognize you as a previous user or as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You may not share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions and liabilities. Users of public or shared computers should log out at the completion of each visit to Rozana store website.

If you find that you’re a victim of identity theft and it involves a Rozana store account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. Rozana store reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. Rozana store is not obligated to credit or discount a membership for holds placed on the account by either a representative of Rozana store or by the automated processes of Rozana store.

Service testing

From time to time, we test various aspects of our service, and we reserve the right to include you in these tests without notice.

Legal recourse

You and Rozana store agree that the laws of the Turkish County shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and Rozana store relating in any way to Rozana store service or website or these Terms. You and Rozana store expressly and irrevocably consent to personal jurisdiction and venue in these courts. The non-prevailing party shall pay all attorney’s cost and court costs.

Limitations on use

You must be 18 years of age or older to subscribe to Rozana store service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified we grant you a limited license to access Rozana store website. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, Rozana store website without our express written consent. Any unauthorized use of Rozana store website or its contents will terminate the limited license granted by us.

Confidentiality

Reseller understands that all information provided by Rozana store is confidential and proprietary to Rozana store and must be used by reseller according to the terms of this agreement. Reseller agrees to not provide any confidential or proprietary information received from Rozana store to any business entity that may compete with Rozana store. Any violation of confidentiality is grounds for immediate termination.

Amendments

Rozana store reserves the right to make amendments to this agreement at any time. Amendments may be the result of changes in economic, legal, or other factors that affect the business of Rozana store.

Account and payment

  • By using Rozana store service, you are expressly agreeing that we are permitted to bill you for products purchased, any applicable tax and any other charges you may incur in connection with your use of Rozana store services.
  • As used in these Terms of Use, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method.
  • The subscription fee will be billed at the time of checkout and on each purchase thereafter unless and until you cancel your cart.

Click on the “Billing Details” link within the “My Account” section of your Rozana store retailer account to see the details you would like to update. We will automatically bill or attempt to bill your Payment Method whenever you purchase anything on our store.

  • All cost and charges are nonrefundable. We may change the cost and charges in effect, or add new cost and charges from time to time, but we will give you advance notice of these changes by email or within your account upon login. If you want to use a different Payment Method or if there is a change in your credit card validity or expiration date, you may edit your Payment Method information by clicking on the “My Account” button, available at the top of the pages of Rozana store website.

Electronic communications

By using Rozana store services, you consent to receive electronic, phone, and mail communications from Rozana store. These communications will include notices about your account (e.g., order updates and receiving e-mails) and information concerning or related to our service. These communications are part of your relationship with Rozana store and you are entitled to receive them as part of the customer relationship. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be written.

Payment guarantee

It is the Member’s responsibility to obtain payment or assurance of payment from their individual customers before ordering with Rozana store. Rozana store strongly recommends obtaining proper address verification systems (AVS) for credit card purchases and making sure all physical payments are deposited and cleared before placing the order with Rozana store. Orders placed with Rozana store are very difficult to cancel and are subject to any restocking cost. All payment shall be made via credit card payment, Verified PayPal payment, or wire transfer for product orders. Rozana store reserves the right to restrict payment to wire transfer or any other order deemed to have high fraud risk and it will take 4-6 business days. All payment shall be made via major credit cards, or Verified PayPal payment. Rozana store will accept no other payment form than those here listed.

Product Pricing

We reserve the right to adjust prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier updating their wholesale pricing. Rozana store has no control over any supplier’s pricing, shipping and handling charge policies and therefore cannot guarantee any item will remain at any particular price for any period of time.

Taxes

As a client of Rozana store, you understand that you are an absolutely independent entity from Rozana store. You are responsible to pay taxes to the country, federal or local authorities in accordance with any and all applicable laws. This tax responsibility includes collecting and remitting all appropriate sales taxes to the country and local authorities.

Products Policy

Warranty

All warranties for products purchased through Rozana store are the responsibility of the respective manufacturers and their agents. All issues, claims, and questions concerning product warranties should be submitted directly to the manufacturer or supplier. In the event that the product is a health-related device or nutritional supplement, all information contained on the website, including information relating to medical and health conditions, products and treatments, is for informational purposes only. The information on Rozana store website or information provided by the manufacturers of the products, or information on product packaging or labels is not meant to be a substitute for the advice of a physician or other medical professional and should not be used for prescribing a medication or diagnosing a health problem. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Products

Rozana store diligently strives to provide the most accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, Rozana store makes no warranty expressed or implied with respect to the accuracy of the information, including price, product descriptions or product specifications. Both the product and manufacturer names are used only for the purpose of identification. Members are responsible for making sure the product information is correct with the product’s respective Manufacturers prior to selling any products from this site.

Contacting Rozana store Suppliers

Rozana store provides access to information about suppliers including but not limited to, trade name, brand(s), and product specifications, pricing, and availability. Rozana store agreement with the supplier may restrict Rozana store members from contacting the supplier directly. At Rozana store sole discretion, your account may be canceled, without refund, if the member attempts to contact and establish a direct relationship with Rozana store suppliers. Rozana store will make every attempt, within reason, to accommodate a member request for additional products, pricing, or services from a supplier on behalf of the member.

Products sales & venue disclaimer

Although all of the suppliers Rozana store works with are authorized distributors of the products they sell, and Rozana store is authorized to act as a venue to supply said products, this does not indicate that all items are suitable for resale under any particular circumstance or venue. Rozana store acts only as a venue to provide access to wholesale and bulk products.

It is the member’s responsibility to ascertain any particular product’s suitability for sale in any given venue that the customer chooses to sell through, whether this is through a “brick & mortar” store, an online store, online auctions, or any other venue. Members are responsible to discover and comply with any specific manufacturer policies or MAP (minimum advertised price) restrictions.

It is also the member’s responsibility as a businessperson to ascertain the legal implications of selling items that may be prohibited, by law or otherwise, in certain regions or venues.

For anyone who plans to sell items through an online marketplace (or auction) site, it is recommended that you review the terms and conditions of the online marketplace, as well as check to be sure any product you hope to sell is not prohibited by the online marketplace.

Please note, some items which are prohibited are not necessarily against the law to sell but are simply items that a marketplace has decided to prohibit based on their own decision.

Rozana store has no control over what is and isn’t legal in any online marketplace, venue or region and is not responsible for the sale of any product through our services.

Shipping and handling

Shipping and handling charges

You are responsible to pay the shipping and handling charges for all products purchased from Rozana store. You are responsible for these charges for shipments that are refused or returned for any non-supplier caused. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us. ANY ODD SIZED OR EXCESSIVE WEIGHTED ITEMS MAY REQUIRE A CUSTOM SHIPPING COST CALCULATION FROM Rozana store. ON THESE OCCASIONS, THE ORDERS WILL NOT SHIP UNTIL YOU HAVE APPROVED THE CUSTOM SHIPPING COST. Depending on the information provided by the supplier, Rozana store may publish the shipping weights of items. The publication or absence of, shipping weights cannot be used to determine ship cost and/or your financial obligation. The ‘Ship Cost’ provided on every product page and in the shopping, cart should solely be used for determining the shipping cost.

Order placement

Rozana store is not responsible for loss, or damages as a result of misplaced, disordered or other typographical errors that occur during order placement. The members have sole responsibility for verifying the accuracy of the order, including actual item, pricing, shipping, and/or handling, prior to order submission. Order placement does not change member responsibility and subsequent financial responsibility.

Order changes

Generally, once an order is placed, it cannot be changed in any way. However, under certain circumstances, orders can be canceled and/or modified. If the Member contacts Rozana store customer service department using the online form as soon as possible with a change request, it may be occasionally possible to amend the order. Rozana store is not responsible for any loss, or damages that are a result of a change request occurring after the order has been placed.

Order returns

Each one of Rozana store suppliers has a different return policy. Members are responsible for becoming familiar with and abiding by the policies and procedures of each supplier for returning products ordered. Failure to do so may result in a rejected return. Individual supplier policies can be viewed by clicking the individual “Supplier Info” links located on the “Products” tab of the Rozana store site.

Fraud Protection

As a pioneering leader in the drop shipping industry, Rozana store is proud to be the first and only company to offer our members’ fraud protection for drop shipping. All Rozana store members automatically receive this service at no additional cost.

Copyrights

Rozana store and its supplier and distribution partners reserve ownership and copyright to all materials published by Rozana store. Reproductions and alterations of individual product images and descriptions may be used for marketing & reselling purposes. You must receive written consent from Rozana store for any other use or any modification of product images and other copyrighted materials. Rozana store allows its members to resell the products in our catalog.

Trademarks

Rozana store is a registered trademark of Rozana store. Rozanastore.com and other marks indicated on our site are trademarks of Rozana store. All Rozana store graphics, logos, page headers, button icons, scripts and service names are trademarks or trade dress of Rozana store. It is prohibited to use any of Rozana store Trademark labels, in any manner that is likely to cause confusion among customers, in any manner that dilutes Rozana store rights, or in any manner that disparages or discredits Rozana store. All other trademarks not owned by Rozana store that appear on the Rozana store website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rozana store. Any images of persons or personalities contained on the Rozana store website shall not be an indication of endorsement of any particular product or our service unless otherwise specifically indicated.

Use of information submitted

Rozana store is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to Rozana store, including, without limitation, responses to questionnaires or through postings to the Rozana store website without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving Rozana store website or other websites. Furthermore, by posting any information on our site, submitting suggestions, or in responding to questionnaires, you grant us a non-exclusive, royalty-free license to display, use, reproduce or modify that information.